Personalization Policy

 

Personalization Policy

At Binti Collections Ltd., we go the extra mile to ensure our clients enjoy a unique and meaningful experience with our products. Our personalization services are designed to help you create items that stand out and resonate with their purpose.

Personalization Options

We offer a variety of personalization techniques tailored to meet the specific needs of our customers, including:

  • Embroidery for uniforms, towels, blankets, aprons, bathrobes, and other fabric items.
  • Screen Printing for logos, text, and designs on apparel, aprons, and hospital uniforms.
  • Heat Press for branding on select materials like uniforms and promotional items.

What We Personalize

Our personalization services apply to a wide range of products, including but not limited to:

  • Corporate uniforms (shirts, pants, jackets, and lab coats)
  • Medical scrubs, lab coats, and patient gowns
  • Towels, blankets, and Maasai fleece products
  • Hospitality aprons and maternity wear
  • Promotional items such as umbrellas and customized apparel

Personalization Details:

  • Items can be branded with logos, names, initials, dates, symbols, taglines, or other custom designs as requested.
  • For intricate or custom logos, vector-format artwork is required to ensure accuracy.

Personalization on Items Not Purchased from Binti Collections

We also offer branding and personalization services for items not purchased from us, subject to additional charges.

Lead Times for Personalization

  • For most orders, personalized items can be completed and delivered within 1-2 business days. However, complex designs may require additional time.
  • Same-day delivery is available for select items and on request, depending on the order’s complexity and location.

Social Media and Website Sharing

We may photograph and share personalized items on our website and social media platforms to showcase our work. If you do not wish for your branded product to be shared, please notify us at the time of placing your order.

Terms and Conditions for Personalized Items

  1. Non-Returnable and Non-Exchangeable:
    • Once an item has been personalized, it cannot be returned, refunded, or exchanged unless it is defective or damaged upon delivery.
  2. Advance Payment Required:
    • Full payment is required upfront for all personalized orders before the branding process begins.
  3. Customer Responsibility for Artwork:
    • For custom designs, the client must provide accurate, high-quality artwork. Any errors in artwork provided by the client will not be the responsibility of Binti Collections Ltd.

Why Choose Personalization?

Personalized products are ideal for enhancing corporate branding, creating memorable gifts, or providing functional yet unique items for healthcare, hospitality, and personal use. At Binti Collections Ltd., we aim to be your go-to solution for all your personalized product needs.

For further inquiries or to place your order, feel free to contact us via our customer service channels.